Gift Box & Custom Packaging FAQ

What packaging products do you offer?

We offer in-stock gift boxes and custom packaging support, including lid-and-base boxes, book-style magnetic boxes, drawer boxes, foldable rigid boxes, jewelry boxes, pen boxes, paper shopping bags, and selected packaging accessories.

What is the difference between in-stock and custom packaging?

In-stock products can be purchased online using the options shown on each product page. Custom projects use a quote process based on box structure, dimensions, quantity, artwork, insert requirements, and delivery destination.

How is the minimum order quantity confirmed?

For in-stock products, review the current quantity requirement on the product page. For custom projects, minimum order quantity is confirmed after we review the structure, materials, finishes, and other specifications.

Can I add a logo or custom artwork?

Logo and artwork options depend on the box style, material, quantity, and presentation requirements. Email support@slateandfold.com with your specifications for review.

What should I send for a custom packaging quote?

Please include the box style or a reference product, product type, approximate dimensions, quantity, logo or artwork, insert requirements, delivery country, target delivery date, and any useful reference images.

How are samples and production timing confirmed?

Sample availability and production timing are confirmed after the complete project requirements have been reviewed. We do not apply one fixed timeline to every project.

How are shipping options and costs confirmed?

Shipping options and costs depend on quantity, packed order specifications, and destination. In-stock orders use the options available at checkout; custom project shipping is confirmed in the quote.

How do I contact Slate & Fold Packaging?

For general support, email support@slateandfold.com. For in-stock sales, email support@slateandfold.com. For custom packaging quotes, email support@slateandfold.com.